Special Supplemental Benefits for Chronically Ill (SSBCI)

Effective January 1, 2023, fax attestations are no longer accepted.

Special Supplemental Benefits for Chronically Ill (SSBCI) are offered to Wellcare by Allwell’s highest-risk members who meet specific criteria for eligibility based on the Centers for Medicare and Medicaid Services (CMS) guidelines.

Effective January 1, 2023, you can check eligibility requirements and submit attestations on behalf of members online at ssbci.rrd.com

Steps to determine eligibility, submit attestations and activate benefits

Members are required to schedule an office visit with their doctor or participating physician group for evaluation. Once appointment is made follow the steps below:

1      Visit ssbci.rrd.com.

2      Follow the steps on ssbci.rrd.com to evaluate your patient against the eligibility requirements outlined at ssbci.rrd.com.

3      Submit an attestation form through ssbci.rrd.com indicating your patient meets the eligibility requirements.

4      Submit a claim with the appropriate diagnosis codes from this office visit indicating a member has been diagnosed with one or more qualifying chronic conditions listed on ssbci.rrd.com.

5      Upon receipt of all required information, the member will be sent an approval or denial letter within 10 business days. Approval letters include information on steps the member should follow to activate supplemental member benefits.

If you have questions regarding the information contained in this update, contact 1-855-766-1497 (TTY: 711). From October 1 – March 31, you can call us 7 days a week from 8 a.m. to 8 p.m. From April 1 – September 30, you can call us Monday – Friday from 8 a.m. to 8 p.m. A messaging system is used after hours, weekends, and on federal holidays.