Member Resources

Absolute Total Care is committed to providing our members with the tools they need to ensure the best possible care. In this section, we provide information and resources. This includes the member handbook, forms and more. You can request paper copies of this information, free of charge. This information will be sent to you within five business days of your request. Please view the listing on the left or below:

• Welcome Members
• Member Handbooks and Forms
• Member Rights and Responsibilities
• Helpful Links
• Caregiver Resources
• Grievances and Appeals
• Reporting Fraud, Waste and Abuse
• Quality Improvement Program
• Preventive Guidelines 
• Member Advisory Committee
• Transition of Care
• Advance Directive
• Newsletters

If you need help understanding any of the information, please call Member Services at 1-866-433-6041 (TTY: 711).

Don’t forget, you also have access to helpful tools through your Absolute Total Care online account.